Knowledge base » How is usage calculated?

How is usage calculated?

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The Usage page shows the activity counted for your calendar during the current month.

Where the numbers come from

ActiCal records billable activity as it happens and updates the totals shown on the Usage page. The figures reflect the current month to date.

Why the numbers may lag slightly

There is a short processing delay – typically around one minute – between an activity being recorded and the updated total appearing on the Usage page.

If you have just performed an action that should affect your usage and don’t see it reflected yet, wait a minute or so and refresh the page.

Good to know

  • Figures cover the current month only and reset when a new month starts.
  • The values shown are an up-to-date estimate, not a final invoice.
  • If usage data fails to load, wait a moment and try again.

Still need help?

If something looks wrong or you have questions about your usage or billing, reach out via the Need help? link in the app or contact support.

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Got questions or need a hand getting started? Reach out to our team — we’ll help you find the right setup for your association.

Anton Peetso

Sales & Account Manager

Nils Ivanson

Sales & Account Manager